As a general rule, fees are not refundable once the booking is made. The possible exceptions are:
if you would like to transfer your place to someone who is eligible, please let us know who. You may either collect the fee directly from them or we can refund it to you once your named substitute has paid.
if the event is oversubscribed and we fill your place from the waiting list, we can refund your fee after the event.
if we cancel the event, we will refund your fee.
More events to come..
it has been a pleasure looking after you in the role of BCA social media editor and I now hand you over to @jabrane_hicham Kindest Jacey.